Privacy Policy

Introduction

Stock Track PRO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

This policy applies to all users of our website and services, particularly those in the United Kingdom and European Economic Area (EEA).

Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, company name, and contact details when you register or contact us.
• Usage Data: Information about how you use our website and services.
• Technical Data: IP address, browser type, device information, and cookies.

Legal Basis for Processing

We process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
• Contract: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Where processing is necessary for our legitimate interests (such as improving our services) and your interests and fundamental rights do not override those interests.
• Legal Obligation: Where processing is necessary for compliance with a legal obligation to which we are subject.

How We Use Your Information

We use your information to:

• Provide and improve our services
• Communicate with you about our services
• Process your requests and transactions
• Improve our website and user experience

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including:

• Account Information: Retained for as long as your account is active. After account closure, we retain necessary information for up to 24 months for legal, financial, and reporting obligations.
• Communications: Email communications and support inquiries are retained for up to 24 months.
• Usage and Technical Data: Retained for up to 26 months to provide insights into service usage and performance.

You can request deletion of your data at any time, subject to legal retention requirements.

Firebase as Data Processor

We use Google Firebase as a data processor to provide our services. Firebase is a platform provided by Google LLC that helps us develop and host our application.

We use the following Firebase services:

• Firebase Authentication: Processes email addresses and authentication information to provide secure user authentication and account management.
• Firestore/Realtime Database: Stores user profiles, preferences, and application data.
• Firebase Storage: Stores user-uploaded content if applicable.
• Firebase Analytics: Collects anonymous usage statistics to help us improve our services.

Google acts as a data processor in this context, and processes data according to our instructions. Google's compliance with data protection regulations can be found in their privacy policy: https://policies.google.com/privacy.

International Transfers

Your personal data may be transferred to, and processed in, countries outside the UK and European Economic Area (EEA). Firebase services may store and process data globally.

When we transfer your data outside the UK/EEA, we ensure a similar degree of protection is afforded by implementing appropriate safeguards, such as relying on the EU-US Data Privacy Framework, standard contractual clauses approved by the European Commission, or other legally approved mechanisms.

Cookie Policy

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Necessary for the website to function and cannot be switched off. They are usually set in response to actions made by you such as logging in or filling in forms.
• Functionality Cookies: Enable the website to provide enhanced functionality and personalization, such as remembering your preferences.
• Analytics Cookies: Allow us to count visits and traffic sources to measure and improve the performance of our site.
• Third-Party Cookies: Set by Firebase and other service providers for analytics and service provision.

You can control and manage cookies through your browser settings. However, restricting cookies may impact your experience of the website.

Children's Data

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from children under 16. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

Data Protection Rights

Under GDPR and UK data protection law, you have the following rights:

• Right to access your personal data
• Right to rectification of your personal data
• Right to erasure of your personal data
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Rights related to automated decision making and profiling

To exercise these rights, please contact us using the contact information provided at the end of this policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage. However, no method of transmission over the Internet or electronic storage is 100% secure.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on our website with an updated revision date
• Sending an email notification to registered users for significant changes
• Displaying a notice on our website about the changes

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party sites you visit.